Updated: 1 January 2026

Privacy Policy Genting88 – Personal Data Protection for Malaysia Members

At genting88, your privacy is not merely a legal obligation – it is a trust we uphold wholeheartedly. This document clearly sets out how we collect, use, store and protect your personal information as a member of our platform.

Our Privacy Commitment
To comply with the Personal Data Protection Act 2010 (PDPA) Malaysia and international data security standards.
PDPA 2010 256-bit SSL ISO 27001
Data Collection

The types of information collected by genting88 and why it is required.

Data Usage

How your data is used to enhance your gaming experience.

Data Sharing

Who may receive your data and under what circumstances.

Data Security

The technical and operational measures we take to protect your data.

Your Rights

Your legal rights regarding personal data under PDPA 2010.

Cookie Policy

How genting88 uses cookies for a better platform experience.

01

Introduction – genting88's Privacy Commitment

Welcome to the Privacy Policy page genting88. We understand that your personal information is something of great value, and we do not take lightly our responsibility in managing it. This Privacy Policy explains transparently and clearly how genting88 collects, uses, stores, discloses and protects your personal data when you use our platform, website and all related services.

This document is prepared in compliance with the Malaysia Personal Data Protection Act 2010 (PDPA) and internationally recognised data security standards. By registering an account or using the genting88, you consent to the collection and use of your personal data as described in this policy.

Important Note: This Privacy Policy applies only to information collected by genting88 directly through our platform. It does not cover the privacy practices of third-party websites or services that you may access via links within our platform.
02

Personal Information We Collect

To deliver the best possible service and meet our regulatory obligations, genting88 collects several categories of information from our members. Below is a full list of the data types we collect and their purposes:

Data CategoryExample InformationCollection Methods
Identity InformationFull name, date of birth, MyKad/passport number, genderRegistration form, KYC verification
Contact InformationEmail address, Malaysian phone number, residential addressRegistration, profile updates
Financial DataBank account numbers, e-wallet numbers (TNG, DuitNow, GrabPay), transaction recordsDeposit & withdrawal processing
Technical DataIP address, device type, web browser, operating systemAutomatically collected during platform use
Behavioural DataGame records, betting habits, favourite games, session durationPlatform tracking system
Communication DataLive chat records, emails to customer support, form feedbackInteractions with our team

We only collect information that is strictly necessary for the stated purposes. Genting88 does not collect sensitive information such as biometric data, health information or political views except in very limited circumstances and with your explicit consent.

03

How We Use Your Personal Data

Personal data collected by genting88 is used solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:

  • Account Management: Creating, verifying and maintaining your member account on the genting88.
  • Transaction Processing: Processing deposits via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u and CIMB Clicks, as well as withdrawal of winnings in Malaysian Ringgit (MYR).
  • Identity Verification (KYC): Complying with legal requirements relating to identity verification and anti-money laundering.
  • Enhanced User Experience: Personalising content, recommending relevant games and improving the platform interface based on your usage behaviour.
  • Service Communications: Sending important notifications related to your account, transactions, security updates and policy changes.
  • Marketing (with consent): Sending information about promotions, bonuses and special offers genting88 to members who have given their consent.
  • Security & Fraud Prevention: Detecting and investigating suspicious activity, protecting platform integrity and the security of other members.
  • Legal Compliance: To comply with legal obligations, regulatory requirements and requests from relevant authorities.
Legal Basis: All personal data processing by genting88 is based on (i) your consent, (ii) the performance of a service contract, (iii) legal obligations, or (iv) legitimate interests. You have the right to withdraw your consent at any time.
04

Information Sharing & Disclosure

Genting88 does not sell, rent or trade members' personal data to any third party for their own marketing purposes. This is a commitment we have upheld since the first day of our operations.

However, there are certain situations where we may need to share your data with limited parties:

  • Payment Service Providers: E-wallet providers and banks such as TNG, GrabPay, Boost, ShopeePay and FPX institutions to process your financial transactions.
  • Game Providers: Game software providers (in a very limited capacity) to ensure game integrity and availability.
  • Technology Service Providers: Cloud computing and cybersecurity companies that assist us in operating the platform infrastructure.
  • Authorities: Law enforcement agencies, regulatory bodies or courts when required by Malaysian law.
  • Independent Identity Verification: Third-party KYC services that assist us in verifying member identities in accordance with PDPA regulations.
All third parties that receive data from genting88 are bound by strict data confidentiality agreements and are only permitted to use such data for the specified purposes.
05

Data Security Measures We Practise

Genting88 invests seriously in data security. We employ a combination of the latest technology and rigorous operational procedures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

1
256-bit SSL Encryption

All data transmitted between your browser and genting88 servers is encrypted using 256-bit TLS/SSL protocol – the same standard used by Malaysia's leading banking institutions.

2
Tiered Access Control

Access to members' personal data within genting88's systems is restricted to staff who need the information to carry out their duties. All access is logged and monitored.

3
Two-Factor Authentication (2FA)

Genting88's internal systems require two-factor authentication for all administrative access. Members are also encouraged to enable 2FA on their accounts.

4
Regular Security Audits

Genting88's infrastructure undergoes penetration testing and security audits by independent cybersecurity firms at least twice a year.

5
Real-Time Threat Detection System

The genting88 platform is equipped with a 24/7 security monitoring system capable of detecting and responding to cyber threats in real time.

06

Your Rights Regarding Personal Data

As a member genting88 and as a Malaysian citizen or resident, you have certain legal rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). These rights are as follows:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request an immediate correction.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data from our systems.

Right to Restrict Processing

You may request that we stop processing your data for direct marketing purposes.

Right to Data Portability

Request your data in a machine-readable format for transfer to another service.

Right to Object

Object to the processing of your data under certain circumstances, including automated profiling.

How to Submit a Request: To exercise any of the above rights, please send an email to privacy@genting88.ws with the subject line "PDPA Rights Request", along with your account number and a copy of your identification document. We will respond within 30 working days.
07

Cookies & Tracking Technology Policy

Platform genting88 uses cookies and similar tracking technologies to enhance the user experience, analyse traffic and ensure platform security. Cookies are small text files stored on your device when you visit our website.

Cookie TypeFunctionRetention Period
Necessary CookiesCore platform functions – login, session security, language preferencesUntil end of session
Performance CookiesAnalysing how users interact with the platform for improvement purposes30 days
Functional CookiesRemembering your preferences such as language, display settings and favourite games90 days
Marketing CookiesPersonalising genting88 advertisements and promotional offers that are relevant to you180 days

You can manage your cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of some platform features genting88.

08

Data Retention Period

Genting88 retains your personal data for as long as necessary to fulfil the purposes stated in this policy or as required by applicable Malaysian law. General data retention guidelines are as follows:

  • Active Account Data: For the duration your account remains active, plus any legally mandated retention period following closure.
  • Financial Transaction Records: Minimum 7 years in accordance with the Income Tax Act and anti-money laundering (AMLA) requirements.
  • KYC Data: Minimum 5 years after the end of the business relationship.
  • Support Communication Logs: 3 years for reference and dispute resolution purposes.
  • Marketing Data: Until you withdraw your consent or request to unsubscribe.

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with industry-standard procedures.

09

Protection of Children's Data

Platform genting88 is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. Should we become aware that a minor's data has been collected without valid parental or guardian consent, we will take immediate steps to delete that data.

If you believe that someone under the age of 18 has registered an account on genting88, please contact us immediately at privacy@genting88.ws so that prompt action can be taken.
10

Links to Third-Party Websites

Platform genting88 may contain links to third-party websites or services from time to time. This Privacy Policy does not apply to those sites. We are not responsible for the privacy practices or content of third-party websites and encourage you to read their privacy policies separately before providing any personal information.

Any external links that may appear within our platform are provided for informational convenience only and do not imply endorsement or verification by genting88.

11

Payment & Financial Data Security

The security of members' financial data is our highest priority genting88. All payment-related information – including Touch 'n Go e-wallet details, DuitNow, GrabPay, Boost, ShopeePay, and FPX details for Maybank2u and CIMB Clicks – is processed using security protocols that comply with PCI DSS (Payment Card Industry Data Security Standard).

  • Bank account numbers and e-wallet details are encrypted and stored in a format that no staff member can read. genting88.
  • Financial transactions are conducted over fully encrypted HTTPS connections.
  • Our real-time fraud monitoring system analyses every transaction to detect any anomalies.
  • Winnings are only paid out to verified accounts held under the same name as the registered account. genting88.
Security Notice: Genting88 will never ask for your PIN, e-wallet password or full bank card details via email, phone or live chat. If you receive any such request claiming to be from genting88, please disregard it and report to us immediately.
12

Amendments to This Privacy Policy

Genting88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, applicable laws or new technologies we adopt.

When significant changes occur, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Sending email notifications to all registered members genting88.
  • Displaying a prominent notice on the platform upon your next log in.

Continued use of the platform genting88 after the amendments take effect constitutes your acceptance of the revised policy.

13

Contact Us – Data Protection Officer

If you have any questions, concerns or complaints regarding how genting88 handling your personal data, please contact our Data Protection Officer (DPO):

Privacy Email
privacy@genting88.ws
Customer Support
support@genting88.ws
Response Time
Within 30 working days
Live Chat
Available 24/7

This Privacy Policy was last updated on: 1 January 2026 | Version: 3.1 | Subject to the Malaysia Personal Data Protection Act 2010 (PDPA).

Your Data Is Safe. Your Platform Trusted.

With a firm commitment to privacy and data security, genting88 is a platform you can trust. Register today and enjoy a safe gaming experience alongside over a million members in Malaysia.

Compliant with Malaysia's PDPA 2010 256-bit SSL Encryption We do not sell your data Audited by independent parties
Bahasa Melayu